When considering flooring options for your next project, the choices can seem pretty overwhelming. Large chain stores and major corporations often dominate the market, boasting flashy deals and convenient promises. However, beyond the glitzy ads, these places frequently lack the personal touch and quality assurance that truly matter in the long run (or at least to me!). Customers can end up dealing with long delays, not great products, or impersonal service that leaves them without the answers they need.
This is where we at Case Flooring, truly shine. We have built our company on a strong foundation of dedication and commitment, providing high-quality flooring with an exceptional customer experience. We recognize that every project—be it a large renovation or a simple update—deserves the best products and expert advice. With our personalized approach, competitive pricing, and deep empathy for our customers’ needs, we deliver value and service that big corporations simply can’t match. We treat our customers how we would want to be treated if roles were reversed!
Here are the reasons why choosing a family-operated business makes a world of difference for contractors, DIY enthusiasts, and builders alike.
Discover 5 Advantages Of Partnering With A Family-Run Business:
1. PERSONALIZED SERVICE THAT PUTS YOU FIRST
Unlike large chains, small businesses thrive on building personal relationships, where you’re more than just another transaction.
When you choose a family-owned business, you’re not tangled up in layers of bureaucracy or distant sales reps. Instead, you’re welcomed by either Scott or myself and we truly care about your success and take the time to understand your requirements.
At Case Flooring, we have founded our family business with a straightforward mission: to deliver quality flooring with outstanding customer service. We have built the company on strong values and a passion for helping people. Whether you’re choosing from our extensive range of colors and styles or seeking guidance for your next DIY endeavor, our hands-on approach ensures you feel confident in your decision. We ARE NOT sales people!!!
2. EXPERTISE FROM PEOPLE WHO LIVE AND BREATHE THEIR BUSINESS
Family-owned businesses often come with a wealth of expertise and passion for their industry, passed down through generations or over years of dedicated service. This offers you access to specialized knowledge that large retailers may lack.
With over 60 locations across the US, Case Flooring brings years of experience and a deep understanding of flooring materials, installation techniques, and design trends. We are blessed to have a great support group of fellow distributors for those questions we are unsure about. If we don’t have the answers we will find someone that does. From suggestions on the best type of flooring for high-traffic areas to insights on the latest in eco-friendly materials, you’re tapping into a reservoir of experience with every interaction.
3. FLEXIBILITY AND CUSTOMIZATION TO MEET YOUR NEEDS
Big businesses often operate on rigid policies and limited options, but a family-run business has the flexibility to tailor solutions to your specific needs. Whether it’s adjusting timelines, sourcing unique materials, or collaborating on custom designs, these businesses strive to accommodate your vision.
Case Flooring is dedicated to making your dream project a reality. We’re proud to offer a variety of options that can be customized to fit your personal style and functional requirements, working closely with you every step of the way. We also make it an effort to accommodate our customers. From meeting early on a Saturday morning for a pick up to showing you our products on a Sunday afternoon….we have done it.
4. SUPPORTING YOUR LOCAL ECONOMY AND COMMUNITY
When you choose to work with a local family business, you’re not just getting quality service; you’re also supporting the local economy. Your investment helps create jobs, stimulate economic growth, and foster a sense of community well-being.
As local residents of Pace, Florida Scott and Monique Gibson are deeply committed to the local people , and its surrounding communities. By supporting Case Flooring, you’re contributing to a network of local growth and development that benefits everyone.
5. QUALITY AND ACCOUNTABILITY THAT’S SECOND TO NONE
A hallmark of family-owned businesses is their commitment to quality and accountability. With their reputation on the line, these business owners go above and beyond to ensure customer satisfaction, knowing that their success relies on your happiness.
At Case Flooring, quality assurance is more than a promise—it’s a guarantee. We stand behind our products and our work, taking pride in every project we undertake. If you ever encounter an issue, rest assured that you’ll receive prompt and attentive service, with solutions tailored to your satisfaction.
In conclusion, whether you’re a seasoned contractor or a passionate DIYer, working with a family-owned business like Case Flooring offers you a personal touch and professional excellence that can’t be found in big box stores. From personalized service and expertise to supporting the local community and ensuring top-quality results, the advantages are clear.
Embrace the better choice and experience the Case Flooring difference today!
Scott and Monique Gibson